Terms of Service

Effective Date: January 1, 2024 | Last Updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the GrowthRoute website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and GrowthRoute Ltd.

These Terms of Service govern your use of our website located at the domain associated with GrowthRoute, including all subdomains, mobile applications, and any other digital platforms we operate. Your access to and use of our services is also subject to our Privacy Policy and Cookie Policy, which are incorporated herein by reference.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website, and your continued use of our services after such changes constitutes your acceptance of the new terms. It is your responsibility to review these terms periodically for updates.

2. Description of Services

GrowthRoute provides business growth consulting, strategic planning services, marketing solutions, and related professional services designed to help organizations achieve their growth objectives. Our services include but are not limited to strategic consulting, market analysis, business development, digital marketing, and performance optimization.

We may offer services through various delivery methods, including but not limited to online platforms, in-person consultations, webinars, training sessions, and digital tools. The specific scope, pricing, and terms of service will be outlined in separate service agreements or contracts for each engagement.

Our services are provided on a professional basis and are intended for business use by organizations seeking growth solutions. We reserve the right to:

  • Modify or discontinue any aspect of our services at any time
  • Update our service offerings, pricing, and terms
  • Implement new features or functionalities
  • Establish eligibility criteria for service access

3. User Responsibilities and Acceptable Use

As a user of our services, you agree to use our website and services responsibly and in compliance with all applicable laws and regulations. You are solely responsible for all activities that occur under your account or through your access to our services.

You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or software
  • Attempt to gain unauthorized access
  • Distribute spam or unsolicited communications
  • Interfere with service operation
  • Misrepresent your identity or affiliation
  • Engage in fraudulent or deceptive practices

You must provide accurate and complete information when creating an account and keep your login credentials secure and confidential. You agree to notify us immediately of any unauthorized use of your account or any security breach.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services.

4. Intellectual Property Rights

All content on the GrowthRoute website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of GrowthRoute Ltd or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the content on our website solely for your personal or internal business use. This license does not permit you to:

Prohibited Uses
  • Reproduce, distribute, or create derivative works
  • Use content for commercial purposes
  • Remove copyright notices or other proprietary marks
Permitted Uses
  • View content for personal research
  • Share links to public pages
  • Print reasonable portions for internal use

Any unauthorized use of our intellectual property may result in civil and criminal penalties. GrowthRoute will enforce its intellectual property rights to the fullest extent of the law.

5. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Security

Advanced encryption and security protocols

Privacy Rights

Your data rights are fully protected

Legal Compliance

Full GDPR and data protection compliance

You have the right to access, correct, delete, or port your personal data, subject to applicable laws. For questions about our data practices, please contact us using the information provided below.

6. Service Availability and Disclaimers

While we strive to provide reliable and uninterrupted service, we cannot guarantee that our website or services will be available at all times. We may experience scheduled maintenance, technical difficulties, or other interruptions that could temporarily affect service availability.

Service Commitments
  • 99.9% uptime target
  • Regular system maintenance
  • Proactive monitoring
  • 24/7 technical support
Limitations
  • Force majeure events
  • Scheduled maintenance windows
  • Third-party service dependencies
  • Internet connectivity issues
Important Disclaimer

Our services are provided "as is" without warranties of any kind. We do not guarantee specific results from using our services, as business outcomes depend on many factors beyond our control.

7. Limitation of Liability

To the maximum extent permitted by law, GrowthRoute Ltd and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability for any claims arising under these Terms of Service shall not exceed the amount you paid us for the services giving rise to the claim in the twelve (12) months preceding the claim, or £100, whichever is greater. This limitation applies regardless of the legal theory on which the claim is based.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law, and our services are provided with the warranties and disclaimers set forth in these Terms.

8. Termination

Either party may terminate these Terms of Service at any time. You may terminate your account and cease use of our services at any time by contacting us or using your account settings. We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms of Service.

Upon termination:

Your Obligations:
  • Cease using our services
  • Delete any downloaded content
  • Settle any outstanding payments
Our Obligations:
  • Preserve data as required by law
  • Provide data export if requested
  • Remove access to active systems

Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, liability limitations, and dispute resolution provisions.

9. Governing Law and Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before pursuing formal legal action, we encourage you to contact us to resolve any disputes informally. We are committed to working with our clients to address concerns promptly and fairly.

Dispute Resolution Process:
  1. Initial written communication of the dispute
  2. Good faith negotiation period (30 days)
  3. Mediation if negotiation fails
  4. Binding arbitration as final resort
Our Commitment

We strive to resolve all disputes professionally and amicably.

10. Contact Information and Changes

If you have any questions about these Terms of Service, please contact us using the information below. We are committed to providing excellent customer service and addressing any concerns promptly.

GrowthRoute Ltd
123 Bishopsgate
London EC2M 1HR
United Kingdom

+44 20 7946 0958

[email protected]

Monday-Friday: 9:00-17:30

Important Updates

We will notify you of material changes to these Terms of Service through:

  • Email notification to your registered address
  • Prominent notice on our website
  • In-app notifications if applicable
  • Direct communication for critical changes

2024 GrowthRoute Ltd. All rights reserved. | These Terms of Service are effective as of January 1, 2024