Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit and use our services.
Information We Collect
We collect information to provide you with better services and experiences. The types of information we collect include:
Personal Information
Name, email address, phone number, and other contact details you provide voluntarily.
Usage Data
Information about how you interact with our website, including pages visited and time spent.
Device Information
Technical details about your device, browser type, operating system, and IP address.
Cookies Data
Small files stored on your device to enhance functionality and user experience.
How We Use Your Information
- Provide and maintain our services to you
- Improve our website and user experience
- Provide customer support and assistance
- Analyze usage patterns and optimize content
Data Protection & Security
Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.
Access Controls
Strict access controls ensure only authorized personnel can access your data, and all access is logged and monitored for security purposes.
Data Storage
Your information is stored securely in encrypted databases with redundant backups to ensure data integrity and availability.
Your Rights and Choices
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a structured, commonly used format within 30 days of your request.
If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update this information.
You have the right to request the deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to its processing.
You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit this data to another controller.
Cookie Policy
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services.
- Session management
- Security features
- Load balancing
Performance Cookies
These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
- Analytics and statistics
- Usage tracking
- Performance monitoring
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers.
- Language preferences
- Regional settings
- User interface customization
Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
- Interest-based advertising
- Social media integration
- Retargeting campaigns
Managing Your Cookie Preferences
You can control and manage cookies in various ways:
- Browser Settings: Most browsers allow you to control cookies through their settings preferences.
- Cookie Preferences: You can update your preferences anytime using our cookie management tool.
- Opt-out Tools: You may also opt out of targeted advertising through industry opt-out tools.
Data Sharing and Third Parties
We understand the importance of protecting your personal information and are committed to transparency about how we share your data with third parties.
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers have access to personal information only to perform specific tasks on our behalf.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction, with appropriate protections in place.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses: Approved by regulatory authorities to ensure adequate protection
- Adequacy Decisions: Transfers to countries with adequate data protection laws
- Binding Corporate Rules: Enterprise-level protections for intra-group transfers
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Until account deletion | Service provision and account management |
| Transaction Records | 7 years | Legal compliance and financial reporting |
| Usage Analytics | 2 years | Service improvement and optimization |
| Communication Logs | 3 years | Customer support and dispute resolution |
| Marketing Data | Until consent withdrawal | Communication and service updates |
Automatic Deletion
Inactive accounts and data that are no longer necessary for our business purposes are automatically deleted or anonymized according to our retention schedule.
Contact and Updates
Privacy Officer Contact
Email:
[email protected]Phone:
+44 20 7946 0958Address:
GrowthRoute Ltd
123 Bishopsgate
London EC2M 1HR
United Kingdom
Business Hours:
Monday-Friday: 9:00-17:30
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Your Privacy, Our Commitment
At GrowthRoute, we are committed to protecting your privacy and ensuring transparency in all our data practices.
Transparency
Clear communication about data practices
User Control
Your choices and rights respected
Support
Dedicated privacy support team
Responsibility
Accountable data stewardship